I was having problems setting up a brand new Brother "Mono Laser All-in-One DCP 7060D", bought from Luzern.When I phoned Brother UK, they were very helpful and told me that the serial number on my machine showed it was made for the French market. Also, if the printer software CD did not install correctly, make sure the printer was off and disconnect the USB lead, uninstall the software (see link below), then reinstall the software.The link below is for Brother download tools, including an uninstall tool.[...]After this, the software problem was solved.However, the printer would not start until I chose a country, on its LCD screen. I was given the choice of three countries that were non English speaking. Finally I chose France, and was relieved when I was presented with a list of languages and chose English.The hardware problem was solved.The machine appears to be now working correctly.